ABOUT US

Ready Care Services Ltd is a health and social care agency that provides a first class service to ensure we meet the unique needs of every client. We pride ourselves in having nursing experience which spans over 25 years. The aim of First Class Ltd is to run a service that provides a 24 hour and 365 days service, providing personal care and support including complex care for the whole population.

Our Values

 We always put our clients first 

We are proud of our excellent services 

We always strive to be the best by working in partnership with clients 

We act with integrity and we always deliver our promises

We always respect others

Our Mission

“To provide a first class service to meet the requirements of our clients. We provide excellent care through compassion, commitment, courage, communication, and the competence to help those in need. We also recognise and reward the exceptional skills and efforts of our staff”.

Our Carers uphold our reputation and are valued in the community. They are themselves part of our own community of special people wanting to deliver the highest standard of care upholding the principles of kindness and compassion to give our clients dignity and respect and their families the greatest gift of all – peace of mind.

ABOUT US

Our aim

To provide first class care using a client centred approach.

To deliver care in accordance with the client’s personalised care plan. 

To promote the service users independence by empowering them.

To ensure that clients diversity and culture is recognised and respected. 

To promote equal opportunities. 

To protect clients and staff from abuse and hazards.

To ensure that staff understand the importance and limits of confidentiality.

To respond appropriately to feedback. 

To continuously seek ways to improve our service. 

What we believe

We adhere to our principles at all times

Kindness and Compassion

At all times to act with kindness and compassion to provide the best quality of care

Respect

At all times to treat each client with respect and as an individual and to look after them as their needs require

Highest Quality of Care

At all times to ensure the highest standard of care and to anticipate and respond to the clients changing needs

Reliability and punctuality

At all times to adhere to the client’s schedule to make the caring experience a warm and genuine one

That something extra

To be diligent and mindful of the clients changing health and care requirements at all times and to go that extra step to continually improve the client’s quality of life

Embrace cultural differences

At all times to embrace cultural differences; be respectful of race and ethnicity, to dress appropriately and be respectful of the client’s home and surroundings.